Migration Complete

Dear Smarthosters,We are glad to inform that all client from bh-dd-us-5.webhostbox.net have been succesfully migrated to new upgraded server without downtime. Do remember to update your email server configuration if your using bh-dd-us-5.webhostbox.net as the server. Refer your emails as we have send a detailed explanation of what needed to be ... Read More »

23rd Sept 2017
Notify of NS change

Dear all,Effecting from 22/9/2017, all new sales will have ns1.smarthosting.com.my and ns2.smarthosting.com.my as the Name Servers. We will no longer be using ns3,ns4,ns5 and ns6.smarthosting.com.my.Those who already using those can continue to use them as they still point to our servers.Drop us a ticket if you have any question regarding ... Read More »

22nd Sept 2017
Verisign Registry Maintenance Notice | 24th September 2017

A maintenance will be carried out by the Verisign Registry as per the schedule mentioned below: Maintenance Details : Date Sunday, September 24, 2017 Start Time 6:30 AM IST | 1:00 AM UTC End Time 7.15 AM IST | 1:45 AM UTC Duration 45 Minutes TLDs affected : .COM/ ... Read More »

31st Aug 2017
Maintenance on UK Hosting account

Dear Customers, There will be a server maintenance on UK hosting account on the 13-7-2017. We will update each client accordingly through mail. Please read thoroughly as some action may be needed from your side. Thanks Regards, Smart Team

11th Jul 2017
Statistics Display issue faced in cPanel interface

The bug have been fixed. You will not have stastictic errors on US Servers. If there is any further information required, kindly contact our support team.


17th Aug 2016
Statistics Display issue faced in cPanel interface

We are facing an issue with the display of memory usage statistics in cPanel interface of our Linux Servers. The Physical memory usage and Virtual memory usage are marked in red even though the usage is well within limits. We have raised a ticket with cloudlinux and will update this thread as soon as we have a fix. Feel free to contact our ... Read More »

11th Aug 2016
Verisign Registry Maintenance Notice | 19th June, 2016

A maintenance will be carried out by the Verisign Registry for .COM/.NET tlds as per the schedule mentioned below : Maintenance Details : Date 19th June, 2016 Start time 01:00 Hrs UTC | 06:30 Hrs IST End time 01:45 Hrs UTC | 07:15 Hrs IST Duration 45 minutes During ... Read More »

23rd May 2016
Problem with Online Credit Card and FPX Payment

We are regret to inform that one of our payment gateway is currently down. We are sorry for the inconvinient. It will be back in a couple of days.

Thank You.

You can contact our support team anytime if there is any queries.

23rd May 2016
Connectivity issues with .ASIA Registry

We are currently facing connectivity issues with the .ASIA Registry. Due to this, you may not be able to complete actions that require Registry connections such as: Domain name registrations, renewals, transfers, name server modifications, contact modifications etc.The stuck actions would go through once the connections are up and running.We are ... Read More »

9th Apr 2016
Verisign Registry Maintenance Notice

The Verisign Registry will be carrying out a maintenance as per the schedule mentioned below :   Maintenance Details:   Date: Thursday, 10th December, 2015   Start Time: 23:00 hrs GMT | 04:30 hrs IST (Friday, 11th December, 2015)   Duration: 2 Hours   During the maintenance, you will not be able to register, renew, transfer, ... Read More »

18th Nov 2015

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