Dear Smarthosters,We are glad to inform that all client from bh-dd-us-5.webhostbox.net have been succesfully migrated to new upgraded server without downtime. Do remember to update your email server configuration if your using bh-dd-us-5.webhostbox.net as the server. Refer your emails as we have send a detailed explanation of what needed to be ... Read More »
Dear all,Effecting from 22/9/2017, all new sales will have ns1.smarthosting.com.my and ns2.smarthosting.com.my as the Name Servers. We will no longer be using ns3,ns4,ns5 and ns6.smarthosting.com.my.Those who already using those can continue to use them as they still point to our servers.Drop us a ticket if you have any question regarding ... Read More »
A maintenance will be carried out by the Verisign Registry as per the schedule mentioned below: Maintenance Details : Date Sunday, September 24, 2017 Start Time 6:30 AM IST | 1:00 AM UTC End Time 7.15 AM IST | 1:45 AM UTC Duration 45 Minutes TLDs affected : .COM/ ... Read More »
Dear Customers, There will be a server maintenance on UK hosting account on the 13-7-2017. We will update each client accordingly through mail. Please read thoroughly as some action may be needed from your side. Thanks Regards, Smart Team
The bug have been fixed. You will not have stastictic errors on US Servers. If there is any further information required, kindly contact our support team.
We are facing an issue with the display of memory usage statistics in cPanel interface of our Linux Servers. The Physical memory usage and Virtual memory usage are marked in red even though the usage is well within limits. We have raised a ticket with cloudlinux and will update this thread as soon as we have a fix. Feel free to contact our ... Read More »
A maintenance will be carried out by the Verisign Registry for .COM/.NET tlds as per the schedule mentioned below : Maintenance Details : Date 19th June, 2016 Start time 01:00 Hrs UTC | 06:30 Hrs IST End time 01:45 Hrs UTC | 07:15 Hrs IST Duration 45 minutes During ... Read More »
We are regret to inform that one of our payment gateway is currently down. We are sorry for the inconvinient. It will be back in a couple of days.
You can contact our support team anytime if there is any queries.
We are currently facing connectivity issues with the .ASIA Registry. Due to this, you may not be able to complete actions that require Registry connections such as: Domain name registrations, renewals, transfers, name server modifications, contact modifications etc.The stuck actions would go through once the connections are up and running.We are ... Read More »
The Verisign Registry will be carrying out a maintenance as per the schedule mentioned below : Maintenance Details: Date: Thursday, 10th December, 2015 Start Time: 23:00 hrs GMT | 04:30 hrs IST (Friday, 11th December, 2015) Duration: 2 Hours During the maintenance, you will not be able to register, renew, transfer, ... Read More »
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